RETURN AND EXCHANGE

 

Returning / Exchanging an item is easy. If there is an any issue with your purchase or in case you are not happy with the order you have received or some issue in the size or color of the item, you can return / exchange it. 

For return / exchange request click on the link given below or please fill this form or WhatsApp us on +91 9022588933.:

https://www.laasasports.com/a/returns

  • Return of products will be accepted only if they are returned in their original packaging and within 7 days of receiving the product.
  • Product should be in their original condition, where the item is unwashed, without alterations and has all tags attached.

How do I exchange/return?

https://www.laasasports.com/a/returns

  • Visit the link above.
  • Submit the order details in the fields.
  • Follow the instructions and select the items you would want to exchange / return.
  • A confirmation email will be shared once the return request is approved.
  • Please note: personalized items are made uniquely for you and cannot be exchanged or returned unless there is a manufacturing fault.

How exchange/return pick up works?

We will arrange for a return pick-up of your order and the courier shall pick it within 72 hours of your request. Please bear in mind it may take 4-10 working days for the Product to reach back to our Order processing center. Your exchange product will be dispatched withing 48 hours of your request.

How soon will I get my refund?

  • Once the product(s) reaches us and passes the Quality Check, the refund will be initiated within 72 hours.

  • For Prepaid orders: Refund will be initiated via the same method that you use to pay for the order.
  • For COD orders: Refund will be initiated via the store credit, which you can use it on your next purchase.
  • Orders amount below ₹499 will be refunded via the store credit.
  • Please note that Shipping / Cash on Delivery charges are non-refundable.

    How do I cancel/edit my order?

    For order cancellation and changes, please submit the below contact form or calls us directly on the number (+91 9022588933) within 24 hours with your order details and your order will be updated/cancelled.

    If your order has already been shipped, we cannot cancel your order then.

     

    FINAL SALE ITEMS

    All items above 40% discount are considered as final sale and cannot be returned once purchased. For exchange, reverse pickup charge is applicable. 

    Kindly check the size chart before purchase to avoid return / exchange.

    Laasasports.com reserves the right to deny refund if the item does not meet its Return Policy guidelines.