RETURN AND EXCHANGE – LAASA SPORTS LLP

RETURN AND EXCHANGE

 

Returning / Exchanging an item is easy. If there is an any issue with your purchase or in case you are not happy with the order you have received or some issue in the size or colour of the item, you can return / exchange it.

For return / exchange request click on the link given below:

https://www.laasasports.com/a/returns

  • Return of products will be accepted only if they are returned in their original packaging and within 48hrs of receiving the product.
  • Product should be in their original condition, where the item is unworn, unwashed, without alterations and has all tags attached.
  • Please note that we do not accept returns or exchanges on items valued at Rs. 399 or less.
  • Promotional and final sales products are not returnable. 

How do I return?

https://www.laasasports.com/a/returns

  • Enter your order number and email address in the fields above and click Start
  • Follow the instructions and select the items you want to return 
  • You will get a confirmation email with the shipping guidelines once the return request is approved

How soon will I get my refund?

  • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
  • If you are approved, then your refund will be processed, and a credit will automatically be applied original method of payment, within 7 working days.
  • Refunds will be credited after deducting the delivery charges (reverse pickup).
  • If your product value is 499rs or below, it will be refunded to you via Store Credits Only 

    How return pick up works ?

    Returns are typically picked up from the original delivery address within two business days. Please ensure your package is ready to be picked up. Securely pack your return items the original packaging, making sure the package is sealed. Hand over the package to our shipping partner.

    How do I cancel my order?

    For order cancellation, please submit the below contact form or calls us directly on the number (+91 9022588933) within 24 hours with your order details and your order will be cancelled.

    If your order has already been shipped, we cannot cancel your order then.

    If you want to edit your order we will not be able to change anything once shipped. For changes in the order before it has been shipped, please call us directly on the number (+91 9022588933) and we will see if we can work it out for you.

    How refund works for COD.?

    • Once your return product is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
    • If you are approved, we will refund the amount you paid for the products.
    • Refunds will be credited after deducting the delivery charges (reverse pickup).
    • Please Note: Refunds for COD orders will be refunded to you via store credits only, for more details contact us.

    Kindly check the size chart before purchase to avoid return / exchange.

    Laasasports.com reserves the right to deny refund if the item does not meet its Return Policy guidelines.
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